SAMI-Aid basic membership is free, and there are no hidden or recurring fees. All members have access to all of SAMI-Aid’s free online features, including a physician office visit pricing search, medical records storage, and a rich cache of information resources.
It costs $39.99 per session to speak to a registered nurse and $59.99 per session to speak to an MD, therapist, or psychiatrist. SAMI-Aid is available to all U.S. residents regardless of insurance status, and we do not accept insurance as payment.
No. SAMI-Aid contracts with doctors and nurses for telemedicine but we are not currently hiring.
No. SAMI-Aid is currently unable to accept health insurance as payment. We accept Visa, MasterCard, Discover, and American Express credit cards and debit cards as payment.
Our online portal for doctor and nurse appointments is accessible 24/7. Our customer service hours are 7:00 a.m. to 9:00 p.m. Pacific Time.
With SAMI-Aid, you simply log in to your account, answer a brief health survey, pay for your appointment, and visit with a medical professional via phone or video call within 60 minutes or less.
Our doctors can provide notes for work or school excuses, though this is not guaranteed in every situation. If you do receive a doctor’s note, you will find it only in your SAMI-Aid/MDLIVE patient portal.
No. SAMI-Aid nurses can provide advice, diagnosis, and therapy only. If you believe you may need a prescription, we suggest booking an appointment with a physician.
SAMI-Aid doctors can write prescriptions, although a prescription is never guaranteed and is up to the doctor’s discretion, just as with an in-person visit.
SAMI-Aid doctors can prescribe antibiotics, but a prescription is never guaranteed and is up to the doctor’s discretion, just as with an in-person visit.
Our doctors cannot provide prescriptions for DEA-controlled substances, hair loss medications, muscle relaxants, erectile dysfunction medications, medicinal marijuana, sleeping pills, weight loss medications, pain medications, and injectable medications. See a list of specific restricted medications here.
Our doctors cannot treat sexually transmitted diseases, UTIs in males or in females under age 18, fevers in children under age 3, ear infections in children under age 12, or emergency situations (e.g. bleeding, heart attack, suicidal thinking).
Yes. SAMI-Aid contracts with licensed, board-certified doctors in each of the 50 United States and the District of Columbia.